Austin Lane

In the world of today, businesses are relying more on technology for communications and to perform business critical applications than in the past. We trust this technology will not have a problem, but what happens when it does? Will you know? Traditionally when a problem arises, the only way of knowing is through reports from clients, employees, etc. The length of time for the reports to roll in depends on several factors from the severity of the problem, to whom the reports are being sent to.  Depending on the type of issue, people may not notice a problem for hours, hindering business to function as it should.

To combat this, Austin Lane Technologies inc. is currently testing and will be implementing an additional monitoring solution for our Network Maintenance Plan (NMP) clients. This additional monitoring solution will provide real-time 24×7 monitoring of communications and business critical processes with immediate notification if a problem or failure does arise.

This new monitoring solution is based off a highly configurable, enterprise-class monitoring solution which allows Austin Lane to tailor the monitoring to your business needs for a truly customized solution. Whether it is Email Services, WebSites, or even a specific program or service, Austin Lane will have the ability to monitor and notify not only if an entire server is offline, but if any particular service on the server is reporting an error.

No more waiting find out that emails are not being received, or that your website is not being displayed. With real-time 24×7 monitoring and notification, this solution allows for emails or text messages to be sent out to multiple recipients notifying of any failures detected. This allows for the quickest response to a failure with less downtime.

Austin Lane Technologies inc. is excited to bring this higher level of monitoring and support to our clients and the ability to offer more peace of mind in the fast paced world of today.

Further details lie ahead as our testing phase is concluded and we begin to implement this solution for our NMP clients.

This entry was posted on Thursday, December 4th, 2008 at 3:28 pm and is filed under Austin Lane, Email, IT Services, Internet, Windows XP. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.