Austin Lane

Do you own a BlackBerry? If you do, or if you are looking to buy one, you may be interested to find out that the BlackBerry service provided by RIM had a service interruption on April 17, 2007 through April 18, 2007. The outage was overnight, and lasted about 12 hours. This affected BlackBerry users mainly in North America. This is just one more issue to consider when buying any mobile technology. You will want to know who’s servers and systems that you are relying upon for your mobile device’s functionality, and whether you trust them to provide an acceptable amount of uptime for your needs.

“RIM has determined that the incident was triggered by the introduction of a new, noncritical system routine that was designed to provide better optimization of the system’s cache,” RIM officials said in a statement.

“The system routine was expected to be nonimpacting with respect to the real-time operation of the BlackBerry infrastructure, but the pretesting of the system routine proved to be insufficient,” the statement said.

For further reading, check out these articles about the BlackBerry outage:

• BlackBerry service restored, but users upset by slow response
• Update: BlackBerry service hit by widespread outage in U.S.
• RIM explains its BlackBerry outage
• RIM Blames BlackBerry Outage on New Feature
• RIM Breaks Silence on Blackberry Outage

This entry was posted on Friday, April 20th, 2007 at 12:12 pm and is filed under Construction, Internet, Mobile Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.