Banks Demand a look at Customers’ PCs in Fraud Cases
July 21st, 2007 by JeffAs most people are aware, it is important to have proper security software installed and running on their PCs. This will help protect users from viruses, trojans, worms, and other malware. Austin Lane recommends that you are running an antivirus software package along with ad-ware and spy-ware protection software. Now, New Zealand’s banks are requiring it of their customers.
According to a new code issued by New Zealand bankers: Liability for any loss resulting from unauthorized Internet banking transactions rests with the customer if they have “used a computer or device that does not have appropriate protective software and operating system installed and up-to-date, [or] failed to take reasonable steps to ensure that the protective systems, such as virus scanning, firewall, antispyware, operating system and antispam software on [the] computer, are up-to-date.” The code also adds, “If you refuse our request for access then we may refuse your claim.”
The message: The customer is responsible to protect their online information. The bank is not the only one that has to protect itself with proper security software.
You can read more at ComputerWorld.